In consultation with our shipping service providers, we guarantee delivery by Christmas for products in stock by the following dates:
We recommend that you complete your purchases as soon as possible to ensure that they arrive on time.
We will pack your order carefully and lovingly so that you are not faced with a pile of broken glass when it arrives. Shipping is free of charge for registered customers. You can register for a customer account here. For non-registered customers, shipping is free of charge from an order value of €30, otherwise the shipping costs are €4.90 per order. All prices quoted include VAT.
Most countries we will charge a flat rate fee (please refer to list below) independent of the value or weight of the merchandise. Included in this fee are all the handling charges, packing costs, shipping costs, and the necessary papers. The customer is responsible for the import taxes charged by customs. Those taxes depend on the import rules of the country shipment will be received at. Please contact your customs office for more information.
Yes, you have to pay for each separate order.
No, a partial delivery is not possible. Should you wish to order some articles that are to be delivered immediately and other articles that are to be delivered at a later stage, we would ask you to submit two orders. This is the only way to ensure that you receive the immediately deliverable articles. If you order both the articles to be delivered immediately as well as the articles to be delivered later in one order, you will receive the entire order at a later stage.
Delivery times during the Christmas period (November - January) are currently 3-5 working days, during the rest of the year 1-3 working days within Germany. And 3 to 14 working days to any other mentioned country. We will indicate any deviating delivery times for single items separately in the online shop.
You will receive an e-mail with a tracking code as soon as the package has been picked up by DHL/ DPD/ UPS.
Austria - DPD (Standard)
€ 8,90
3-5 Business days
Belgium - DPD (Standard)
€ 12,90
3-5 Business days
Bulgaria - UPS (Standard)
€ 20,90
5-7 Business days
Croatia DPD (Standard)
€ 12,90
5 - 7 business days
Cyprus - UPS (Standard)
€ 26,90
10-14 Business days
Czech Republic - DPD (Standard)
€ 12,90
3-5 Business days
Denmark - UPS (Standard)
€ 15,90
3-5 Business days
Estonia - UPS (Standard)
€ 16,90
5-7 Business days
Finland - UPS (Standard)
€ 20,90
5-7 Business days
France - UPS (Standard)
€ 12,90
5-7 Business days
Germany - DHL (Standard)
€ 4,90
€ 0.00 from an order value of € 30
€ 0.00 for registered customers
3-5 Business days
Greece - UPS (Standard)
€ 26,90
5-7 Business days
Hungary - UPS (Standard)
€ 20,90
3-5 Business days
Ireland - UPS (Standard)
€ 16,90
5-7 Business days
Italy - UPS (Standard)
€ 9,90
Free shipping from € 49,99
5-7 Business days
Latvia - UPS (Standard)
€ 20,90
5-7 Business days
Lithuania - UPS (Standard)
€ 20,90
5-7 Business days
Luxembourg - DPD (Standard)
€ 10,90
3-5 Business days
Netherlands - DPD (Standard)
€ 10,90
3-5 Business days
Poland - DPD (Standard)
€ 16,90
3-5 Business days
Portugal - UPS (Standard)
€ 20,90
5-7 Business days
Romania - UPS (Standard)
€ 20,90
5-7 Business days
Slovakia - UPS (Standard)
€ 16,90
5-7 Business days
Slovenia - UPS (Standard)
€ 16,90
5-7 Business days
Spain - UPS (Standard)
€ 20,90
5-7 Business days
Sweden - DPD (Standard)
€ 16,90
5-7 Business days
Switzerland - UPS (Standard)
€ 36,90
5-7 Business days
United Kingdom - UPS (Standard)
£ 26,90
10-14 Business days
Austria - DPD (Standard)
€ 8,90
3-5 Business days
Belgium - DPD (Standard)
€ 12,90
3-5 Business days
Bulgaria - UPS (Standard)
€ 20,90
5-7 Business days
Croatia DPD (Standard)
€ 12,90
5 - 7 business days
Cyprus - UPS (Standard)
€ 26,90
10-14 Business days
Czech Republic - DPD (Standard)
€ 12,90
3-5 Business days
Denmark - UPS (Standard)
€ 15,90
3-5 Business days
Estonia - UPS (Standard)
€ 16,90
5-7 Business days
Finland - UPS (Standard)
€ 20,90
5-7 Business days
France - UPS (Standard)
€ 12,90
5-7 Business days
Germany - DHL (Standard)
€ 4,90
€ 0.00 from an order value of € 30
€ 0.00 for registered customers
3-5 Business days
Greece - UPS (Standard)
€ 26,90
5-7 Business days
Hungary - UPS (Standard)
€ 20,90
3-5 Business days
Ireland - UPS (Standard)
€ 16,90
5-7 Business days
Italy - UPS (Standard)
€ 9,90
Free shipping from € 49,99
5-7 Business days
Latvia - UPS (Standard)
€ 20,90
5-7 Business days
Lithuania - UPS (Standard)
€ 20,90
5-7 Business days
Luxembourg - DPD (Standard)
€ 10,90
3-5 Business days
Netherlands - DPD (Standard)
€ 10,90
3-5 Business days
Poland - DPD (Standard)
€ 16,90
3-5 Business days
Portugal - UPS (Standard)
€ 20,90
5-7 Business days
Romania - UPS (Standard)
€ 20,90
5-7 Business days
Slovakia - UPS (Standard)
€ 16,90
5-7 Business days
Slovenia - UPS (Standard)
€ 16,90
5-7 Business days
Spain - UPS (Standard)
€ 20,90
5-7 Business days
Sweden - DPD (Standard)
€ 16,90
5-7 Business days
Switzerland - UPS (Standard)
€ 36,90
5-7 Business days
United Kingdom - UPS (Standard)
£ 26,90
10-14 Business days
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